View topic - Marble Problem- Resolved.

I tried to collect the marble, but it keeps saying that I already collected it. It did not show in my inventory at all.

Some additional info:

1. I have a mule account, but did not collect the marble for it.

2. I'm the only person who collects marbles from this IP address.
Post by skylette » Tue Mar 09, 2010 10:09 pm


Last edited by skylette on Tue Mar 23, 2010 4:42 am; edited 1 time in total

Moderator

You can get up to two marbles per ip address a day.
You only get the message you described when you try to collect a third one.
Post by Emy » Tue Mar 09, 2010 11:00 pm
This was my first time today trying to get one. I didn't collect a marble yesterday.
Post by skylette » Tue Mar 09, 2010 11:10 pm

Moderator

Then someone on the same ip address as you already collected the marbles. Unless the last time you collected your marbles was yesterday night.
Post by Emy » Tue Mar 09, 2010 11:27 pm
The only other person with an ernya account uses her laptop. I asked if she used the computer earlier today and she said no.
Post by skylette » Wed Mar 10, 2010 12:49 am

Moderator

What time did you open your marbles yesterday? Also are you sure the laptop isn't using the same ip address?
Post by Emy » Wed Mar 10, 2010 12:58 am
I only logged onto ernya today.

Is the IP address the internet service that is provided? If it is, then I think I know why I couldn't get a marble.
Post by skylette » Wed Mar 10, 2010 1:23 am

Moderator

It is depending on your modem.
Post by Emy » Wed Mar 10, 2010 1:49 am
Ok. Thank you for your help. I think I figured something out.
Post by skylette » Wed Mar 10, 2010 1:52 am

Moderator

You need to ask your siblings to share with you if you guys are on the same ip address.
Post by Emy » Wed Mar 10, 2010 2:04 am
Hello, now I have a new problem.

I just opened my marble and was suppose to receive 71 gold, but I did not see a change in the amount I have. This is also the first time I logged on today.
Post by skylette » Thu Mar 18, 2010 4:12 am

Moderator

The gold amount changes just seconds before it tells you you've received gold.
Post by >w< » Thu Mar 18, 2010 4:25 am


It's sad to say that
This pain is killing me inside
But it's time to say
That this pain is keeping me alive
Twisting and turning
It rips through my heart
It's been tearing me apart


By the way
You left without saying goodbye to me
Okay, so tomorrow, I'll pay closer attention and tell you if the problem persist. Thanks you.
Post by skylette » Thu Mar 18, 2010 4:29 am

Moderator

Okay~ Hopefully it is giving you the gold. Just, write down the gold amount before you open the coin and check. -nodnod-
Post by >w< » Thu Mar 18, 2010 4:31 am


It's sad to say that
This pain is killing me inside
But it's time to say
That this pain is keeping me alive
Twisting and turning
It rips through my heart
It's been tearing me apart


By the way
You left without saying goodbye to me
14 Posts • Page 1 of 1

 
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