View topic - An Open Letter to Emy and the Staff

I think it's become quite clear that there is no real reason to trust this site with donations anymore. I'm not saying that to be inflammatory, although I suppose it is regardless of intent. The fact is that this is the second time in a month that items have been re-released, and the fourth time overall that I can recall. Who knows what other times I may have missed it.

This is a great site. After I lost my interest in the avatar community scene, I still kept coming back to Ernya for its cozy environment and friendly exchange community. I have a great deal of admiration for Emy as an admin who actually cares about the exchange, as well as being reasonable and level-headed in the face of negative criticism. What I'm trying to say here is that despite more than a dozen competing sites, Ernya is the one I felt was worth staying on.

I don't feel that way anymore.

I've talked extensively on how the covenant between site and user is sacred, about how limited items need to be limited in order to keep the site alive and healthy. I supported the increased prices of spells, and even before then I was pointing out how lucky we as users were for even having spells, since they had to be a huge drain of money and rescources on the site. I've tried to explain to people how the market is supposed to work, and why it's bad to try and persecute hoarders and exchangers, because they actually keep the site vibrant and going. Most importantly, I spoke only a month ago to Emy herself about how the limited nature of items was crucial to the site's survival, and I felt like I was heard. I thought that the covenant had been reaffirmed. That seems a bit hollow now.

I am not blaming anyone if they want to recieve a ragdoll skin as their prize for being in the top 50. Hell, I think that anyone not doing so is doing themselves a disfavor. It is currently priced around 200-250k, and the second most expensive EI is at 45k. No matter what item you really want, you'd be better off getting and selling a ragdoll skin and then buying what you wanted. Even if you sell it at as little as 100k, you still make ~60k more than the second best item. It's complete lunacy to not do this. But again, I don't blame any user, because they are just doing what has been offered to them.

There were so many different, and frankly, better ways to reward people for their dedication. Rather than an arbitrary item, they could have been given an exclusive sticker for their profile, or a special winner's nametag for showing off. So far, the site has treated these nametags as little more than trash to hastily throw out there for an extra buck. This could cement them as prestige items, something that you only get for dedicated work. It'd be something you could always wear, no matter your avatar, and it could be given out annually every time the winter event rolls around. It would be something to be proud of, something to show for your dedication. Instead, they're given an item which already exists, and which will only decrease in price the moment they decide they want it.

In my eyes, this is a pathology that the site administration has entered into because of its easy-to-pull-off nature, and because of the excessively popular response it has. But the problem is that a lot of people fail to realize why items must, necessarily, be rare and valuable and hard to get. I thought that Emy was aware that what the public wants is not always what is best for a community. There is a reason that we, in real life, have people whose jobs are to think situations through and plan out the public facilities and abilities of the government. We have houses of parliament who discuss the major issues. I am not claiming to be anything close to a counselor for the site administration, but I had hoped that what I was doing was providing a counterpoint to all those who clamored for more free or cheap stuff, to show that that was not the only opinion out there. I always feared that the reason so many sites went under or awry was because the administration gave in to the demands of the masses.

This latest re-release of items has proven to be the straw breaking the camel's back for some. I know a few exchangers who have decided, or are thinking very seriously about, quitting the site for good. It's difficult, because there really is no site that compares to this, but as I also talked about last time, the issue is trust. And frankly, we just don't trust you anymore.

This is not a debate. People are free to provide their input, but my issues are not up for discussion. This is a way of trying to portray the frustration that a small group of people are feeling. What is done is done. I realize nothing I say will change anything, and I do not harbor any ill feelings towards the winners of the event. I wish them the best and congratulate them for their hard work.

EDIT Because there seems to be a bit of an issue with reading comprehension.
I am not here to discuss the declining prices of items in the market. I am not here to discuss "artificial inflation" or how 50 items won't affect a market that much. I am not here to invalidate the people who worked hard on the event, or to say that the event is bad. I want to discuss a trust issue. A problem where we see continuous re-releasing of items which in turn cannibalizes the site. If you don't want to discuss this, don't. I am not forcing you to. I wanted Emy to see this, and she has. I leave it open for people to consider, and talk about if they want. But focus on the issue. That's all I ask.
Post by Xzar The Mad » Wed Jan 25, 2012 6:25 pm


Last edited by Xzar The Mad on Thu Jan 26, 2012 12:57 am; edited 1 time in total
I actually agree with a good portion of what you have written. I don't know exactly why I hold such disdain inside me for exchangers as a whole, because they truly do help. It's probably jealousy, to be quite honest. But I digress. Even I didn't like it when it was announced what the Top 50 prize was. I thought of the economy immediately. Me. So odd. XD

I understand to an extent (I cannot fully since I am not an exchanger/don't know what it's like to be one). I do agree that it's a bit disconcerting to the site as a whole. I'm getting slightly better at understanding the economy/how it all works, but I'm still uneducated overall.

My view on this site has been changing over the past year or so slowly, but it's speeding up as of late. This is a great site and the only avatar site I've "loved." So it's very sad for me that I'm starting to dislike it for several, separate reasons. :[

I'm betting none of this made sense...whoops. Time for coffee.
Post by Zephyr » Wed Jan 25, 2012 6:41 pm


Thank you for the Berry Fairy, Dark!
You're a brat and I'll get you for this :D
Made sense as far as I am concerned. Thank you for your input.
Post by Xzar The Mad » Wed Jan 25, 2012 7:03 pm

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'”
― Isaac Asimov

Moderator

As the letter is directed towards me, I feel like it's actually right for me to post a little something about the topic. =)

I do understand this bond of trust, as I already mentioned after the jars situation, and we decided we would not release such items anymore, due to the users donating real money and supporting the site, and counting on their items to raise over time. This is totally understandable and I respect that.

On the other hand, the ragdoll body is a complete different story. This was an event item in the first place, and nobody had to donate real money to get it. I do understand however that newer users joining later on had to earn gold or maybe even donate to buy the skin from other users, but this was not a donation item in the first place. Therefore it's not like I totally went against my word about not re-releasing DIs after the Chrismtas goody jars.

Now I do believe the reward was justified, and I also do understand that no matter which decision we take regarding Ernya, we will never be able to please everyone. This is simply how things are and it's something I learnt to accept over the years.
I feel a little sad to be honest that this whole celebration is turning into something so negative, but I guess it cannot be helped.

Thank you for sharing your thoughts, I don't want anyone to feel intimidated only because I posted in this thread though, so don't hold back from posting. This was an open letter, it should remain as such.
Post by Emy » Wed Jan 25, 2012 7:04 pm
I think one point that should be mentioned, although I'm not trying to argue or change your mind, is that this site is still quite new and small as compared to some other avatar sites and even some message board sites. For them to re-release a previously limited item now actually provides some roadblack for five, six years down the road when the inflation has risen the price dramatically out of reach for most users, and the availability is null because the majority of people who own the item will never sell. It's around that time that users are going to start getting really frustrated because no matter how hard they work, it just will not be possible to obtain.

I'll use Gaiaonline as an example because it seems like people here are familiar with that site over other item-based communities. The Angelic Halo is the rarest and most unobtainable item on the site, followed closely by several others. I know personally of one user who had the gold for the "going rate" (over 2 billion and counting) and spent almost two years trying to find someone to sell it. More gold than almost anyone else on the site, and he couldn't get his hands on that item. I believe he quit.

My point is, if Gaiaonline had released the Halo as a very limited prize again, around say 2005, the item would still be considered the rarest and most expensive- but users wouldn't see it as the smack in the face they do now. People with Halos used to be treated with the utmost respect on gaia- now they get flamed for being richer than God and (somehow) being responsible for the deaths of dreams of other Gaians.

I've seen more than one person on this site saying they left there for here because there so much is just impossible for the average user and here, it's not nearly as bad. A re-release now, of an item first released a few years ago, will do substantially more for a long-term morale, instead of having an extremely frustrated userbase in a couple years DEMANDING a release of an item that honestly, would be incredibly impractical to release at that point, since the time elapsed would really have sunk in the rarity and status of the item.

You're looking at it like an economist- I'm looking at it like a sociologist. People can accept that an item will take more hard work to get than they're willing to put in, and let it go. But an item that they cannot have, no matter what, causes frustration and resentment, even if it's not their favourite item on the site. It sucks for the people who got the item the first time around and expected it to remain exclusive, it really does, but in the long run I think it's a lesser hit to people's feelings about the item in general.
Post by Savagery and Eloquence » Wed Jan 25, 2012 7:26 pm
Let me first say that I am, as always, impressed at your level-headedness. I had slight trepidations while writing this, because I was afraid it would come off as a personal attack at you. It was never meant that way. Also, thank you for the prompt response. I really appreciate it.

As I already mentioned, I just think it's a pity that you went with this, rather than the other options afforded to you. Personally I would have loved to see name tags develop into something that could be worn as a kind of medal, something to show off because only a small handful of people earned it. There is no doubt that a lot of people put a lot of effort into this event, and I think they should be rewarded in kind. I also know that releasing "winner-items" for their avatar would cause a large outcry (we already saw that happening when it was just baseless guessings), but I think that people would respond well to certain "medals" as nametags. It would tie in well with the innovative streak that has always defined this site, and would probably feel a bit more significant for the owners. Maybe that's just my own sentiments and isn't reflected in the general populace, but it might be worth mulling over.

As far as the real issue, trust, I don't know what to say. The biggest problem is probably that there is nothing that you as an admin can do to invert or "make better" what has already transpired. Also, I don't think anyone wants to strong-arm you into doing anything - you have proven to be great at your job, and we trust you to do it. I just think it's one of those cardinal sins of a site admin - rereleasing, as well as stifling free speech or unjustly banning people for being disagreeable. When it happens, it puts a permanent blemish on the site. Ultimately, it's up to the individual to decide how much that blemish means to them. For some, it means practically nothing. For others, it's a big deal. I suppose I surround myself with the latter part.

I was hoping to keep this from dragging down the festivities by posting this as a seperate thread in a different subforum rather than in the announcements thread. And I know that it's a drag having to deal with angry users after having put a lot of work into something. Trust me, I know that feeling very well. Still, I think, and I think you will agree with me, that it's better for me to speak my mind openly, and have a rational discussion with you, rather than keeping silent and then leaving in a huff of drama. Even if there is nothing to truly discuss, it at least gives you an opportunity to learn what a minority thinks. I don't harbor any illusions that you could, or would, magically make everything better. It's just important to be heard.

On a last note, I know that a different part of it is that, to some exchangers, this feels increasingly like the administration regulating market price. While that probably isn't the intent, this will invariably decrease market price of expensive items. I already covered why it would be in every winner's best interest to pick the ragdoll skin regardless of actual want. This intervening makes it that much more difficult to predict the market, which may make a lot of the big "movers" hesitant about buying anything.
Post by Xzar The Mad » Wed Jan 25, 2012 7:29 pm

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'”
― Isaac Asimov
A name tag and a sticker would not had been worth what some people put into the battles.
Post by Flutter Shy » Wed Jan 25, 2012 7:40 pm

Friendship is Magic: MLP:FiM Hangout

Thank you Billy James Carterson ♥
Personally Xzar, I've always had great respect for you because of how educated you are in your topics and responses. And while I do agree with some of your points, I do feel this could have waited until atleast a few days after. While your intentions may not have been this; more than a few people are going to take this negatively as you trying to put a damper on celebrations!

Your opinions do matter. And you speak for the few of us who do not know how to word things properly to where the total point is brought across with no room for confusion or misinterpretation. You especially voice some of my own concerns. But in all truthfulness, I do have to ask as to whether it was truly necessary to say this now, while emotions are still running fairly high from the intensity of the event itself, rather than later when it would have been more appropriate. But then again, the main issue had as much to do with everything as the prizes themselves.

Perhaps I need to sit and rethink a few things myself. There is more I want to address in terms of the subject matter... but I'll do so later when I can actually gather my thoughts properly and not be distracted by real-life issues.
Post by Sephy » Wed Jan 25, 2012 8:47 pm


The Teal Assassin

My Shop

Literate RPer
Flutter Shy wrote:A name tag and a sticker would not had been worth what some people put into the battles.


Why not? Seems rather arbitrary to me that only the monetary value means anything. It's kind of like saying that a gold medal from the Olympics is only good because the gold is expensive. Maybe I am just missing the scope here, but it seems to me that if people only put the amount of work into this that they did because they expected to get something expensive, it would have been better for them to simply post or play the games on here for that period of time. As far as I know, the event was intended as a pseudo-gold sink, which would suggest that people actually put a lot of their own money into it. Seems somewhat counter-productive to simply give them something expensive in return, rather than something they could feel proud about. Plenty of people have ragdoll skins, or whatever EI they want to pick, but no one else would have that tag/sticker. That would make it mean so much more. At least in my book.

Sephy:
Possibly. I never actually stated it in my OP, but I didn't really attend the event at all. I barely discussed it with anyone before this all happened. So maybe I am missing the scope of what people have put into it, and thus the scope of their relief/happiness/triumph. Still, I thought I was being at least somewhat considerate by not posting this in the announcement thread as I had originally intended. And as I already said, I am happy for the people who won this, and I harbor no ill will towards them getting what they do. At the same time, I expect them to, if nothing else, accept that I, and others, feel this way, and that we want to be heard. I am not crashing anyone's party here, I am writing about an issue that dates back to before this event even began. And I am not advertising this or spreading bile in other threads.
Post by Xzar The Mad » Wed Jan 25, 2012 10:08 pm

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'”
― Isaac Asimov
Regardless of the economy, offering a first place prize of 200-250k is crazy, especially considering all the other prizes will probably not make 5k if sold in the exchange. This whole event has drove me up the wall. I don't think I would think about quitting, but I'm certainly not feeling very happy about the site lately.
Post by Scarling » Wed Jan 25, 2012 11:16 pm

http://scarlingx.tumblr.com/
Please visit my tumblr!

Buying Unleashed for 250g each

This is going to sound really strange coming from the person who created the most trouble in the Jars thread, but although I'm incredibly annoyed with the re-release of any item I'm less bothered by this rerelease of supposedly super valuable event items than I was by the jars. As Emy mentioned, the item was free to begin with. If anyone is angry that they quested the ragdoll and paid a lot of money then 50 users got it "for free" (Even though that's not the case, I've been seeing this term thrown around the forums), they should be angry at the people who inflated the item for their own selfish gain. I'm not saying exchangers did this, because they didn't, real exchangers don't artificially inflate items. People who make a mockery of the name did this, and many of them seem to have dug their own grave with it, so that's funny.

Yes, I'm aware some people invested in the ragdoll body because they hoped to make a profit on it. I'm sorry for those people and realize there was a breach of trust, and anyone who'd like to can head on over to the jars thread and see my opinion on item rereleases in general, it's all over there.

The sad fact of the matter is, investments can go south, as anyone who owned a lot of the DIs or Spells that were rereleased and common in the jars found out a month ago. As much as it upsets me that rereleases are happening at all, at least this one wasn't of an item that you had to donate and support the site for originally to get. Personally I think the artificial inflation surrounding this item is ridiculous and disgusting and would be pleased if it deflated a little, since it was only brought to this peak by underhanded and dastardly measures. The price was never sustainable and I wish more people realized that.

In the end, I'm so happy for the top 50 that they got an awesome prize of their choice and I know they worked hard for it.
Post by Xerxies » Thu Jan 26, 2012 12:02 am

I'm not a criminal, not a role model, not a born leader I'm a tough act to follow.

Drew and I have been together for over a year now~
i'm not upset about this for the same reason as xerxies. it's a free item. i just hate i wasn't in the top 50. :P
Post by Queen H » Thu Jan 26, 2012 12:46 am


eat more chocolate.


gold quest: 228k/500k
pandas quest: 4/??
Scarling: I'd rather leave discussing the event itself to a different thread.

Alexia: As I already said, I don't care about the price of items. This isn't about that. To be perfectly frank, they could make every item free for all I care. The issue is the trust between user and administration. If we are told items are limited, we expect them to be limited. To violate that is to violate the foundation that the site is built on.

Xerxies: You make a lot of points, most of which I disagree with. Still, I don't want this to turn into a debate of anything but the trust issue, so I'm not going to adress it beyond this.
I realize, both from this and from your posts in the event thread, that you view EIs as less "important" in the context of re-releasing. I understand that, and acknowledge that that is how most users feel. Still, two points. One, it's not about the individual item, but about it being symptomatic of a larger pathology of re-releasing. Second, I don't know if you remember the event where the ragdolls were given out. They were extremely difficult to get, and most never got that far. By re-releasing them now, we're basically told that the hard work of the people back then is worth literally nothing, but that the hard work of the people of this event is worth a lot. Worth thinking about.

Queen H: Then I suggest you re-read my thread, and take a stance on the issue I actually wanted to discuss.
Post by Xzar The Mad » Thu Jan 26, 2012 12:51 am

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'”
― Isaac Asimov
i still don't care. i don't feel betrayed, lied to, etc. i just simply do not care.
Post by Queen H » Thu Jan 26, 2012 1:01 am


eat more chocolate.


gold quest: 228k/500k
pandas quest: 4/??
Far be it for me to discern why you bothered to post, then, if you truly are indifferent. Unless what you are saying is that you actually support re-releasing. Either way is fine, we have nothing to talk about, but your motivations puzzle me.
Post by Xzar The Mad » Thu Jan 26, 2012 1:11 am

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'”
― Isaac Asimov
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