View topic - An Open Letter to Emy and the Staff

I'm sorry but you're not understanding the point... The very basis of these websites is that people donate in excess, hoard items, exchange and such and the prices go up so new users donate for the funds to purchase older items, etc etc etc. Re-releasing older items which it is assumed will never be re-released, and such is the whole purpose of purchasing them, kicks donators in the teeth, as well as hoarders who've planned out to have items for future users and pretty much everybody else on the site.

May I quote what is written on the bottom of the page which you use to donate to Ernya?

Ernya can only exist with the help of your support and donations. Your contributions help us cover programming, web development, art work, and server costs. You can help Ernya grow stronger. We are constantly motivated to bring you new features and more improvements within our content. To show you our appreciation for your donations, your account will be credited with 10 hearts for each dollar you donate to Ernya. With the heart currency you may purchase items in the donation shop, these special items are only on sale for one month. The value of these monthly items is guaranteed to rise over time. Hearts may also be traded and sold amongst users.


1. You piss the donators off enough, Ernya goes bye bye.
2. The items in that shop will only be available for one month. Users are right to assume this with such items as the Halloweeny, Limited Hairs, etc. also.
3. The value is guaranteed to rise overtime? This shouldn't just mean "go up and stay above 6k"

You can't say that doesn't scream to you that the items will be limited.

The reason I'm so pissed is that I have probably spent 1000's on this site, just last month I donated using my paypal AND maxed out the $100 limit on my phone. Surely you can see how it annoys me that the market is meant to be taken into consideration, according to Emy's post which I linked to before, yet something which could have destroyed part of the economy happens. The pure fact that these Event Items have been re-released, to me, says there is no point in owning event items, or actually participating to earn the items to begin with.

You can't say that when you participate in an event, you don't expect that the items will not be available again after that...

I'm really just beginning to get annoyed with the attitude that everybody seems to have as if everything should be available to everybody when that is not the case, and ensuring a long and prosperous future for a site means having a LOT of users who don't own a LOT of items and want them.

I dunno, I'm over it anyway, 1/2 my inventory is already gone and I'm working on getting rid of the rest, and I definitely wont be donating the $200 per month I was planning on because why bother if I can come back in two years [if Ernya is still here] and buy it all then after it's been re-released a couple of times?
Post by catastrophii » Wed Feb 01, 2012 2:38 pm
E R O T l C A wrote:
I think you guys are taking this too far :\
She's never said she wouldnt re-release items from what i know.
And maybe she will re-release the di/spells jars again at the end of this year. I'd think most people would be happy about re-releasing stuff because then it becomes much easier to obtain plus more in the system.

Except that's not the fucking point of limited items. That's the exact antithesis of limited items. Does anyone actually understand what the word "limited" and the phrase "available for ONE MONTH" mean anymore?

If Emy does the jars again next year I'm probably just going to leave. There's no reason for me to put the effort and time into a site to collect items when I can just get them at the end of the year with a single donation. Why would anyone want to pay the site? If you're honestly here for the people I'm sure everyone could find another forum or talk to people on instant messengers. Everyone is here to make avatars, or else you wouldn't be here, it's that simple. An avatar site runs on the idea that some items will be limited and increase in value, so you can sell them later and buy more items to dress your avatar in. If you need an example of this look at any other avatar site ever. Does Gaia rerelease MCs in large amounts? No. They don't. They don't even rerelease old EIs in huge amounts, and you definitely have to pay cash for the opportunity to try and get it. Because they understand that it's not a good idea to kick all your devoted investors to the curb. Especially when there's no other userbase to pick up the slack in donations.

Honestly, if you want Ernya to continue as a site, you'd be against rereleasing, especially free rereleasing, because it does nothing but make the site lose hundreds or thousands of potential dollars. That's not a sustainable business model.
Post by Xerxies » Wed Feb 01, 2012 3:25 pm

I'm not a criminal, not a role model, not a born leader I'm a tough act to follow.

Drew and I have been together for over a year now~

Moderator

I thought that it would be a good thing to give you an update on this topic.

We did take note on your feedback, and we do understand where the members who support the site stand on this subject.
Instead of letting speculations get the best of you, and planning on things that might never happen, we thought it would be best to give a concrete answer to the concerns you may have.

We will not be doing any re-release for the DIs, CIs, Lvl'Is, Name Tags, Special Items available for hearts, besides for the Yearly Raffle, which usually gives away only one item of each per year.
There will not be anymore goody jars containing past items at the end of the year, and we will not be doing any re-release for the past Event Items either.
However, we do reserve the right to give away current Event Items, as well as current DIs for our Event Contests.

Regarding the Spells, I cannot give a concrete answer because of the shop rotation idea. As mentioned in our spell announcement, we wanted to introduce rotating spells in the shops available for current market value and for hearts only.
I've already explained the idea behind the rotating spells in a few posts, so feel free to read about it here and here.

We hope this helps clearing some concerns some users may have, and dissipate any false speculation regarding future re-releases.
Post by Emy » Wed Feb 01, 2012 6:30 pm
Items are worth what people are willing to pay for it and sell it for. Rarity means nothing in that sense, a common item can be expensive if sellers sell it for a lot and buyers pay a lot for it. Items don't magically change in price, they change in price because people change the price. So it's not that putting more out there is going to make it go from 250k to 125k, it made that price change because two people made a conscious decision to sell and buy it for that price. It has nothing to do with rarity; the two CHOSE to make the deal for that much.
Post by Noki » Wed Feb 01, 2012 6:37 pm

Emy wrote:I thought that it would be a good thing to give you an update on this topic.

We did take note on your feedback, and we do understand where the members who support the site stand on this subject.
Instead of letting speculations get the best of you, and planning on things that might never happen, we thought it would be best to give a concrete answer to the concerns you may have.

We will not be doing any re-release for the DIs, CIs, Lvl'Is, Name Tags, Special Items available for hearts, besides for the Yearly Raffle, which usually gives away only one item of each per year.
There will not be anymore goody jars containing past items at the end of the year, and we will not be doing any re-release for the past Event Items either.
However, we do reserve the right to give away current Event Items, as well as current DIs for our Event Contests.

Regarding the Spells, I cannot give a concrete answer because of the shop rotation idea. As mentioned in our spell announcement, we wanted to introduce rotating spells in the shops available for current market value and for hearts only.
I've already explained the idea behind the rotating spells in a few posts, so feel free to read about it here and here.

We hope this helps clearing some concerns some users may have, and dissipate any false speculation regarding future re-releases.


Thank you very much for making this clear. I was on my way out of the door, but knowing that rereleases wont be done again makes me want to give Ernya another chance.
I understand that in order to save spells it might be required to released them back into the donation store again, and I've very happy that you're keeping the market value in mind, and that you're making it a limited time.
Post by Ebbe » Wed Feb 01, 2012 10:11 pm

Thank you for taking the time to explain things, Emy. It's reassuring.
Post by Zephyr » Wed Feb 01, 2012 10:18 pm


Thank you for the Berry Fairy, Dark!
You're a brat and I'll get you for this :D
Emy wrote:I thought that it would be a good thing to give you an update on this topic.

We did take note on your feedback, and we do understand where the members who support the site stand on this subject.
Instead of letting speculations get the best of you, and planning on things that might never happen, we thought it would be best to give a concrete answer to the concerns you may have.

We will not be doing any re-release for the DIs, CIs, Lvl'Is, Name Tags, Special Items available for hearts, besides for the Yearly Raffle, which usually gives away only one item of each per year.
There will not be anymore goody jars containing past items at the end of the year, and we will not be doing any re-release for the past Event Items either.
However, we do reserve the right to give away current Event Items, as well as current DIs for our Event Contests.

Regarding the Spells, I cannot give a concrete answer because of the shop rotation idea. As mentioned in our spell announcement, we wanted to introduce rotating spells in the shops available for current market value and for hearts only.
I've already explained the idea behind the rotating spells in a few posts, so feel free to read about it here and here.

We hope this helps clearing some concerns some users may have, and dissipate any false speculation regarding future re-releases.


Thank you Emy, im sorry people have been blowing up on this, it makes me sad they're taking it out on you. Its such a great site and i know you make the right choices to fit the economy and its people, you are appreciated <3
Post by E R O T l C A » Wed Feb 01, 2012 10:36 pm




Always Accepting Friend Requests

I wish people didn't get so angry, especially when the OP was so calm and collected about everything, as has Emy been through all of this. As a donator who has probably paid for a few electric bills through the maintenance of the site - I would definitely be upset and can see why others would be upset about having like the pandas re-released (which obviously won't ever be done) or anything else that I donated to get for that matter.

Being able to give out special prizes, especially current DIs for the contests and such is a nice prize and it keeps people participating and active. Activity on the site keeps individuals donating and striving to keep the site alive.

In general I'm fine with the re-release of everything during the new year raffles and I guess I don't really give a shit that the 50 winners of the event had the option to get the ragdoll skin (I doubt every person asked for it too). I don't know how many of the ragdoll skins actually exist on the site, but I would get over 50. If they had given away a limited winners name tag, then it would be just as rare which could be a good thing too, but like I said I don't really give a shit anyway, because most of them probably didn't think to get it in the first place and it's not like they knew that's what they were working toward. It wasn't announced until after the contest was finished that it was going to be the prize (so the rich don't necessarily get richer) If people did get it, a lot of them were likely genuinely trying to get it for themselves and not to resell.

On topic, so long as Emy holds true to what she posted above, I'm still a loyal person to the site that trusts her to do the best thing for the site. maybe I don't spend as much time on here as I used to but I do still donate on occasion and I still know that I what I have now will be more difficult to get in two years if I gave it all away. Even if I leave the site, I don't have any intentions of giving my items away because no, I won't be able to come back years from now and pick up an emo panda for 20k - it's going to maintain its value and it was worth the cost of getting it in the first place.
Post by Meli » Sat Feb 04, 2012 10:24 pm
  • Show Spoiler
  • Disclaimer: I like to think that the following post is concise and coherent but since it is nearing 3AM, I apologize if it is not or if you think I go off on a tangent.



As a user, I wouldn't say I've lost any sort of trust in the site from recent events. I've been a member of 2 sites (which will remain nameless) that lost the trust of it's users. The first was through unfair bans because the staff and users disagreed on certain topics and in order to regain "control" of information decided to ban those members who talked about the things that were of concern to them on the site, such as the staff breaking the very rules they were meant to enforce. The other site simply decided to do what they wanted and to hell with the user's opinions because they're the admin and they're in charge and what they want will be the law period, to the extent that they ran rampant with highly priced donation items to ensure that if you wanted all items on the site your wallet was going to bleed cash. Both of these sites I donated a good deal of money into. The first site I can state for a fact that I donated well over $1500 before they banned my account and $600 into the second. I state this openly so that anyone who wishes to disagree with what I have to say can see where I am coming from and that my experience with avatar sites is extensive.

On Ernya, I have been here from close to the beginning. I was one of the first 2k members and joined in it's second month. I had to quest for my shibu's and sushi's. I was also there during the event that had the ragdoll skin. I honestly cannot remember after 2 years whether or not I was able to easily complete the event or if I had to pay up and buy candies to complete my set. However, what I do know is that I not only got one complete set, but two sets before the event had ended. Yes, I have 2 ragdoll skins. I've had them all this time. One is for my use, the other is being held in storage for when I decide to sell it. It's my item, I'll sell it for profit when and if I choose. I've seen a LOT said about these 50 ragdoll bodies being sent into the system and I think that a lot of users have been jumping the gun and speculating about what it means for the economy.

I participated in this recent event. I battled for the fun of it. I'll admit to being miffed when hearing rumors of a limited 50 item release of something new. But only because the event was sooooo long, that I knew it would mean the constant work and toil that the people who ended up winning had to put into the event to get it. I was glad that it wasn't a 50 ct item. That meant I could battle but also take a break and still enjoy the site during the event. When I learned that users could get any EI, I knew the ragdoll was going to be most people's number one choice. As the OP pointed out, you could get that, sell it and buy what you really wanted with profit left over. But I also knew that since no one knew WHAT the prize was going to be until after actually winning, that they hadn't gone into it with the intention to resell an item for cheap. A good deal of those users are going to keep it because they didn't have one already. Sure some people are going to sell it. I've seen several in the exchange. But I've also noticed that it really has not come down too far in price. It is still hovering around 200k. Even if there is a short dip in prices it isn't going to last forever.

The same goes for the DIs, they experienced a short dip in value around the time the jars were available but now most if not all of them are being sold for almost the same values they were before the jars were released.

As for all this hooplah concerning what it says on the Donation page about how item values are guaranteed to rise over time. The ragdoll skin was NEVER a donation item. I hardly think the same rules apply to it. The jars perhaps but certainly not the skin.

Now I wanted to address all of those points which the OP would almost certainly deem as "off-topic" but I bring it all back to this. At no point through any of these processes has the staff made any sort of tyrannical decisions to enforce whatever it is that they choose to do and the users be damned. At no point have I seen users banned for raising valid issues. Emy and the people she chooses to run the site are always 100% professional, courteous and take everything we say, no matter how it's said, into consideration. This is a site which has held my trust and I feel confident in saying will most likely always have my trust as long as this is their practice. Do I always agree with the decisions being made? Absolutely not. I am against spells being doubled to the point of a 100% markup right now. However, I was not on the site when that particular issue became discussed. I did not have an opportunity to raise my voice with that because I was not online much during those few days. I did come back to see that users raised the issue, it was discussed, the admin heard the user concerns and addressed them with a new plan of action. That is the best, in my humble opinion, that users could ever hope to gain from a site of this nature because I've seen the rest of what is out there and they pale in comparison.
Post by kin no megami » Sun Feb 05, 2012 7:48 am

272 ITEM QUEST! Down to 28......sell to meh???
I think it is a good idea for there to be ways that items will not become extinct. I do understand about being upset when "limited" things are "no longer limited". However, I did not see the event prizes as re-releases - just a pool of prizes. The goodie jar - about which I had basically forgotten - on the other hand could probably be considered a re-release. I would have been more annoyed if there had been a special equipped item for the the top 50 fighters. Now a special nametag for the winners is a good idea - that idea I could support. I'm glad that Emy posted and cleared things up for the wondering.
Post by Angel Spirit Girl » Fri Mar 16, 2012 3:46 pm

I wrote a HUGE post, but deleted it.

All in all, I donate to ernya, Yes i just joined in Jan.
Yes I have donated alot since I joined.
I could care less if they re-realse items.
It gives people a chance to get them without breaking there bank.
Post by Toxic Rainbow Kisses » Fri Mar 16, 2012 4:14 pm




Easter Event
Well... after reading all the posts, every argument,
and considering it all together, I can see both sides.
But I think I still support Emy in this whole thing.
I've been on Ernya for a little while now, and I have
donated, and I've also had my ups and downs with it.
I guess the thing to keep in mind is that, really,
no matter what anyone says, it's Emy's site. .w.
Ultimately, it's her creation, to do with as she
sees fit. For better or worse. We are, obviously,
invited to share our opinions and whatnot, and we
are all allowed to react in whatever way we choose,
but in the end, if we don't like it... we can leave.
We can choose to go. Or, we can choose to stay. //shrug
There's really not much sense in arguing what's done.
Post by Magdalene » Thu Mar 22, 2012 3:55 am



♥Demo is my internet wifey ♥

A murderer, a rapist and a dyke go into a tattoo parlor...
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